Delivery Information

Delivery options are presented at the checkout stage, not all delivery options may be available depending on your chosen product or region.
Please refer to the checkout for the most up to date information on delivery options.

Delivery Options	Delivery Times	Cost
Prime Delivery (Any value)	1 to 2 Working days	FREE
Prime - Same/Overnight	FREE delivery if you stick with standard/one-day delivery; £1.99 only if opting for same-day service under £20.	£1.99
Non-Prime Delivery (Orders over £35.00)	1 to 2 Working days	FREE (if eligible fragrance shipped by Amazon)
Non-Prime Delivery (Orders under £35.00)	3 to 5 Working days	Standard delivery charge - £5.00

Northern Ireland (NI) & Republic of Ireland (ROI)

Perfume contains alcohol and is classified as hazardous goods (flammable liquid) which greatly limits delivery options. Direct Scents does not ship perfumes to Northern Ireland (NI) or the Republic of Ireland (ROI).
We are sorry for any inconvenience this may cause.

What if my item hasn't arrived?

You can track the status of your order by logging into My Account, where you can also contact our Customer Services team if you are still having problems with your delivery.
You can also find other contact us options by visiting our Contact Us page.

What happens on Bank Holiday & Weekends?

Please allow additional time for your orders to arrive over the Bank Holiday and on a Saturday and Sunday. We suggest allowing an additional 2-3 days for your packages to arrive